"Overtone's email archiving product for MS Exchange 2000/2003 is the most innovative product in this market space."
- IT Magazine Editor
Records Management ::
Making sure that e-mail and files become stored as records is a broad requirement. How one implement this will be dependent on their information use culture and existing IT infrastructure. For example, identifying a single file used in a contract negotiation as a record would be a simple filing exercise, handling thousands of emails presents an entirely different issue. In either case, one must understand how records management fits in your company's broader archiving and journalized communications solution.
Integrated Record and Archiving solutions offer several business benefits:
Portal Framework: Using Microsoft SharePoint Portal Server offers personalized content, applications and collaboration capabilities.
Operation and Billing Support Systems (OSS/BSS): ManageReports can be used to provide extensive journaling and billing information reporting including queries and data models to be defined
Records Management: Overtone will introduce a records management partner in the first quarter of 2006.
Unified Client: Use the universal communications client Microsoft Outlook
Unified Access: The end user, legal technologist, records managers and even security officers can leverage a common interface for information stored in disparate information sources whether internal or external.
Your company or agency has unique requirements; including existing IT infrastructure, the business structure and legal partnerships. Each Records Management solution is a custom solution. For that reason, Overtone Software is flexible in partnerships, software configuration, search solutions as well as disposition requirements.
